The Small Print
We try and keep things simple.
We want you to...
1. buy from us
2. get the barbecue you want in perfect condition
3. be delighted with us, and
4. tell all your friends.
We do everything (well most things) we can to achieve this.
Privacy statement.
We will not disclose your details (except delivery address and phone number) to anyone else.
Delivery
All goods are assumed in stock and ready for despatch. If not we will advise you and you will have the option of cancelling your order. We do not deliver personally but entrust a number of postal, carrier and haulage companies. Delivery dates are n in good faith by us, but are beyond our control once we entrust the delivery to others. We will of course do our utmost to influence them!
Refunds and returns
If any item is damaged or faulty when it arrives we will replace it free of charge.
If the goods are returned for any reason other than being faulty, the return postage will have to be paid by you the customer, which we could arrange on your behalf. Also a nominal 10% handling charge will apply. Please contact us first for an authorisation otherwise it could cause confusion and delays.
Our liability is limited to replacement or refund.
Variations & improvements
Products are constantly being improved by the manufacturers. Specifications may change without notice. Photographs are not to scale. Variations from the pictures and written details could and do happen.
Delivery
All goods are assumed in stock and ready for despatch. If not we will advise you and you will have the option of cancelling your order. We do not deliver personally but entrust a number of postal, carrier and haulage companies. Delivery dates are n in good faith by us, but are beyond our control once we entrust the delivery to others. We will of course do our utmost to influence them!
Shipping
Inclusive
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